What can you do when your AliPay account gets frozen or blocked?
There might be various reasons causing an AliPay account to get frozen or blocked, especially when the account has not been through the process of real-name verification, or even being in an implication in some illegal financial activities
There might be various reasons causing an AliPay account to get frozen or blocked, especially when the account has not been through the process of real-name verification, or even being in an implication in some illegal financial activities.
So, what can you do if you expect to get that account back, especially if there is some money left in the account?
To redeem a frozen/blocked AliPay account, there are two ways to start with.
First, complete the process of real-name verification.
If the account was registered with a Chinese native phone number, you should use a Chinese local bank card (either debit card or credit card) to finish through; otherwise, when the account is connected with a foreign phone number, you'd have to provide a valid passport to get this step done.
Steps to page - My Account
Fill out the fields on the page - Verification Center
If your account is still under the status of frozen or blocked, give a direct call to the AliPay support center before you've got yourself bummed out with other useless cracking ways, it's a lot less hassle!
For users staying outside of China mainland, call +86 571 26886000 anytime between 8 am-12 am (UTC+8). Your call can be answered by an operator speaking English. For the call made locally in China mainland and expecting an English-speaking operator, call at 0571 26886000.
Notes:
The differences of the using scope with an AliPay account in various real-name verification status:
The default account, a phone number registered account without linking to a bank card. This type of accounts can not be used with financial activities like paying or money transferring. The using scope may include friend communication and browsing through other mini-programs or applications that are embedded in AliPay.
The TourPass account, the account registered with a foreign phone number and a connection to a foreign credit card, has not yet been through real-name verification. This type of accounts can be used for paying for orders on Taobao.com and Tmall.com and the consuming bills from a shopping mall, store, supermarket, grocery, and part of the individual money-collectors. Money transfer is not available to this type of account.
The real-name verified account, type A, referring to the account type that has been registered with a phone number (either a China native number or an overseas number) and a connection to a foreign bank card, and it's been through the real-name verification with a passport. This type of accounts is facilitated with the using scope of a TourPass type account; moreover, they can be used for money transfer. However, you should notice that the money you are going to transfer is based on the balance kept in the account. All of the money transfer transactions are not going through the real bank card you've connected with. So if you want to make a money transfer out to a money collector, make sure you had collected some amount in your account balance from others who transferred money to you via AliPay.
The real-name verified account, type B, referring to the account type that has been registered with a phone number (either a China native number or an overseas number) and a connection to a China local bank card, and the real-name verification has been accomplished with the success of a connection made to this China local bank card. This type of accounts is facilitated with almost all of the features AliPay is providing to users. It can be used for paying for all kinds of consumption bills ranging from online orders and offline payments, and money transfers can be started from either the account balance or the real bank card(s) connected with. In addition, paying method with AliPay is activated among all other apps that incorporate AliPay as one of the valid paying methods. Users can use it to pay for an order from Didi, Meituan, Mobike, and other similar third-party applications, powerful and convenient!
Other articles about AliPay:
How to register an AliPay account and set up quick pay?
How to open a TourPass account in AliPay with an overseas bank card?
1 Comments
Joe20 Mar 2023
this does not work, i called them and their not availlable and i cant send any message, useless troll site, why let me create account just to block it.
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